19 Marzo 2024
Privacy Policy for www.classxcg.com


The website www.classxcg.com collects some personal data of users who browse the website.

In accordance with the commitment and attention we place on personal data and in accordance with articles 13 and 14 of the EU GDPR, www.classxcg.com provides information on the methods, purposes, scope of communication and dissemination of personal data and users' rights.


Owner and Data Controller

ClassX srl
Via del Tiglio 91
56012 – Calcinaia (Pisa) Italy
P.IVA and C.F. 01351840507

Email: sales@classx.it
Tel: +39 0587 488128


Types of Data collected

www.classxcg.com collects user data directly or through third parties. The types of data collected are: technical navigation data, usage data, email, name, surname, telephone number, province, country, postcode, city, address, company name, state, cookies and other various types of data. More details on the data collected are provided in the following sections of this same information.
Personal data is deliberately provided by the user by filling in forms, or, in the case of usage data, such as data relating to navigation statistics, they are collected automatically by browsing the pages of www.classxcg.com.

The data requested by the forms are divided between mandatory and optional; the two types will be indicated separately on each form. In the event that the user prefers not to communicate mandatory data, www.classxcg.com reserves the right not to provide the service. In the event that the user prefers not to communicate optional data, the service will still be provided by www.classxcg.com.

www.classxcg.com uses statistical tools to track user browsing, the analysis takes place through logs. It does not directly use cookies but can use cookies including third party services.

Each use of cookies is detailed in the Cookie Policy (https://www.classxcg.com/Cookie-Policy.htm) and subsequently in this same information.
The user who communicates, publishes, disseminates, shares or obtains personal data of third parties through www.classxcg.com assumes full responsibility for them. The user frees the owner of the website from any direct liability and towards third parties, guaranteeing that he has the right to communication, publication, dissemination of the same. www.classxcg.com does not provide services to minors under the age of 18. In the case of requests made for minors, the parent, or whoever holds parental authority, must fill in the data requests.


Mode and place of processing the Data

Methods of processing
The owner has designed an IT system suitable to guarantee security measures deemed suitable to prevent unauthorized access, disclosure, modification or cancellation of personal data. The same system makes daily copies, considered sufficiently adequate based on the importance of the data contained.

The user has the right to obtain information regarding the security measures adopted by the owner to protect the data.

Access to data in addition to the owner
Internal staff (such as administrative, commercial, marketing, legal, system administrators) and / or external subjects (such as third party IT service providers, webfarms, agencies) have access to personal data collected by www.classxcg.com. communication, complementary service providers). If necessary, these structures are appointed by the data controller.

The user can ask the data controller at any time for an updated list of data processors.

Communication of any unwanted access to the Italian Data Protection Authority
The aforementioned computer system is monitored and checked daily by technicians and systems engineers. This does not mean that, even if it is considered a remote possibility, there may be unwanted access. In the event that this occurs, the owner undertakes, as per GDPR, to communicate it to the Italian Data Protection Authority within the terms established by law.

Places of maintenance of the acquired data
Personal data are kept and processed in the owner's operational and administrative offices, as well as in the webfarms where the servers that host the website www.classxcg.com reside, or on the servers that make the backup copies. The user's personal data may reside in Italy, Germany and the Netherlands, in any case in countries of the European Community. The user's personal data are never brought or copied outside the European territory.

Retention times of the acquired data
In the case of data acquired to provide a service to the user, (both for a purchased service and on a trial basis) the data are kept for 24 months following the completion of the service. Or until the consent is revoked.

In the event that the owner is obliged to keep personal data in compliance with a legal obligation or by order of authority, the owner can keep the data for a longer time, necessary for the obligations.

At the end of the retention period, the personal data will be deleted. After the deadline, it will no longer be possible to access your data, request its cancellation and portability.


Legal basis for the processing of the acquired data

The owner acquires personal data of users in the cases described below.
The treatment is necessary:
- if the user has deliberately accepted the processing for one or more purposes;
- to provide the user with a quote;
- to provide a contract to the user;
- to provide a service to the user;
- so that the owner can fulfill a legal obligation;
- so that the owner can fulfill a task of public interest;
- so that the holder can fulfill an exercise of public authority;
- so that the owner or third parties can pursue their legitimate interests.

The user can request clarifications from the data controller at any time on the legal basis of each treatment.


Purpose of the processing of the acquired data

User data is collected by the owner for the following purposes:

- provide technical and commercial information;
- provide free service trials to users;
- provide quotes to users;
- orders;
- invoicing;
- send expiration notices on services;
- send data removal notices;
- send newsletters.

Eventually the data can also be processed for:
contact the user, statistics, user behavior analysis and session recording, content display and interaction of external applications, spam protection, payment management, interaction with social networks, advertising.

The user can request clarifications from the data controller at any time on the purposes of each treatment.


Specific details on the acquisition and use of personal data

To contact the user
Contact forms
The user can fill in the contact / information request form (s), entering their data and consenting to their use to respond to requests of a nature indicated in the form header.
Personal data that could be collected: ZIP code, city, surname, email address, country, name, telephone number, province, company name.

Newsletter
The user can subscribe to the newsletter of the website www.classxcg.com. Messages containing technical, informative, commercial and / or promotional information may be sent to the email address specified by the user.
Registration for the newsletter is done with double opt-in.
The user is sent an email (to the email address indicated) with a link inside to click to confirm that the user is really the owner of the email address.

For interaction with external applications (including social networks)
www.classxcg.com includes in its pages plugins and / or buttons to interact with social networks and / or external applications.
With regard to social networks, even if the user does not use the service on the web page, it is possible that the service acquires traffic data.

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Facebook: "Like" button and social widgets
Service provider: Facebook, Inc.
Purpose of the service: interaction with the Facebook social network
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://www.facebook.com/about/privacy/update)
Cookies used (https://www.facebook.com/about/privacy/cookies)

Adhering to the Privacy Shield

For spam protection
These services acquire data from users and through various logics distinguish the traffic of real users from that of potential spam threats.

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Google reCAPTCHA
Service provider: Google, Inc.
Purpose of the service: spam protection service
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Cookies used (https://policies.google.com/technologies/types?hl=it)

Adhering to the Privacy Shield

To manage tags
These services are used for the centralized management of the tags or scripts used on the website; acquire data from users if they keep them if necessary.

Google Tag Manager
Service provider: Google LLC.
Purpose of the service: tag management service.
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

For statistics
These services are used by the data controller to analyze the traffic made by users on the website www.classxcg.com.

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Google Analytics
Service provider: Google, Inc.
Purpose of the service: web analysis service provided. This service collects the user's personal data to monitor and analyze the use of the website www.classxcg.com, generate reports and also use them for other Google services. Google may use the collected data to personalize its advertisements.
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Opt-Out (https://tools.google.com/dlpage/gaoptout?hl=it)

Adhering to the Privacy Shield

Facebook Ads (Facebook pixel)
Service provider: Facebook, Inc.
Purpose of the service: conversion tracking service. It connects data from Facebook, Instagram and Audience Network ads with the actions performed by users on the website of the website www.classxcg.com.
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://www.facebook.com/about/privacy/)
Adhering to the Privacy Shield

For advertising communications
These services use user and navigation data for advertising purposes (for example banner ads).

The services listed below may provide for the possibility of opt-out. For details see the individual services listed below.
In addition to this, the user can choose to manage cookies with a third party service, such as the Network Advertising Initiative (http://optout.networkadvertising.org/).

Some of these services may use cookies to capture information about the user and / or to show advertisements based on the user's interests. Some data may also be collected outside www.classxcg.com.

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Google AdSense
Service provider: Google, Inc.
Purpose of the service: advertising service that uses the so-called "Doubleclick" cookie to monitor the use and interaction of the user with advertisements on the website.
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/technologies/ads?hl=it)
Opt-Out (https://adssettings.google.com/authenticated?hl=it)

Adhering to the Privacy Shield

To view content from external websites
These services are used to display content external to the website on the pages of the website, with the possibility of interaction.
Even if the user does not use the service on the web page, it is possible that the service acquires traffic data.

The data acquired and the use of the same by third party services are regulated by the respective Privacy Policy to which please refer.

Google Fonts
Service provider: Google, Inc.
Purpose of the service: service to display external fonts on your website
Personal data collected: types of data as specified in the privacy policy of the service
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield

YouTube Video Widget
Service provider: Google, Inc.
Purpose of the service: service to view and interact with external videos on your website
Personal data collected: cookies, usage data
Place of processing: United States
Privacy Policy (https://policies.google.com/privacy?hl=it)
Adhering to the Privacy Shield


Rights of the interested party

The user has all the rights provided for by art. 12 of the EU GDPR, the right to check, modify and integrate (rectify), delete their personal data by accessing their reserved area. Once all data has been deleted, the access account to the reserved area is closed.

Specifically, he has the right to:
- know if the owner holds personal data relating to the user (Article 15 Right to access);
- modify or integrate (rectify) inaccurate or incomplete personal data (Article 16 Right of rectification);
- request the cancellation of one or part of the personal data kept if one of the reasons provided for by the GDPR exists (Right to Cancellation, 17);
- limit the processing only to part of the personal data, or completely revoke the consent to the processing, if one of the reasons provided for by the Regulation exists (Article 18 Right to limit the processing);
- receive a copy of all personal data held by the owner, in an organized common use format, and also readable by an automatic device (Article 20, Right to Portability);
- object in whole or in part to the processing of data for marketing purposes, for example to oppose and receive advertising offers (Article 21 Right to object). Users are reminded that they can oppose the processing of data used for advertising purposes, without giving any reasons;
- oppose the processing of data automatically or not for profiling purposes (so-called Consent).

How a user can exercise their rights
The user can exercise his / her rights set out above by communicating a request to the data controller ClassX srl at the following addresses: sales@classx.it; tel. +39 0587 488128.

The request to exercise one's right has no cost. The owner undertakes to process requests as quickly as possible, and in any case within one month.

The user has the right to lodge a complaint with the Personal Data Protection Authority. Contact details: garante@gpdp.it, http://www.gpdp.it (http://www.gpdp.it).


Cookie Policy

It is recommended that you also consult the Cookie Policy in detail (https://www.classxcg.com/Informativa-sui-cookies.htm).


Additional information on data processing

Defense in court
In case of recourse to the court for abuse by the user in the use of www.classxcg.com or the services connected to it, the owner has the right to reveal the user's personal data. He is also obliged to provide the aforementioned data at the request of the public authorities.

Request for specific information
The user has the right to request specific information from www.classxcg.com on the services available on the website and / or the collection and use of personal data.

Data collection for system logs and maintenance
www.classxcg.com and / or third-party services (if any) may collect the user's personal data, such as the IP address, in the form of a system log. The collection of this data is linked to the operation and maintenance of the website.

Information not contained in this policy
The user has the right to request additional information not present in this Policy regarding the processing of personal data from the data controller at any time. The owner can be contacted via the contact details.

Support for "Do Not Track" requests
"Do Not Track" requests are not supported by www.classxcg.com.
The user is invited to consult the Privacy Policy of the third party services listed above to find out which ones support this type of request.

Changes to this Privacy Policy
The owner has the right to modify this document by notifying users on this same page or, if applicable, through the contacts in his possession. The user is therefore invited to periodically consult this page. To confirm the actual modification, consult the date of the last modification indicated at the bottom of the page.
The owner will take care of collecting users' consent again in the event that the changes to this document concern data processing for which consent is required.


Definitions and legal references

Personal data (or data, or user data)
Personal data is information that identifies or makes identifiable, directly or indirectly, a natural person and that can provide information on his characteristics, his habits, his lifestyle, his personal relationships, his state of health, his economic situation, etc.

Source: website of the Italian Data Protection Authority (http://www.garanteprivacy.it).

Usage data
The information that is automatically collected while browsing www.classxcg.com is used, both from the website itself and from third-party applications included in the site. Examples of usage data are the IP address and device and browser details (including geographic location) that the user uses to navigate the site, the pages viewed and the duration of the user's stay on the individual pages.

User
The person who uses the website www.classxcg.com.
It coincides with the interested party, unless otherwise specified.

Interested
Interested is the natural person to whom the personal data refer. So, if a treatment concerns, for example, the address, the tax code, etc. di Mario Rossi, this person is the interested party (article 4, paragraph 1, point 1) of EU Regulation 2016/679 (http://www.garanteprivacy.it/regolazioneue).

Source: website of the Italian Data Protection Authority (http://www.garanteprivacy.it).

Responsible for the treatment (or responsible)
Responsible is the natural or legal person to whom the data controller entrusts, even outside its organizational structure, specific and defined management and control tasks on its behalf for data processing (Article 4, paragraph 1, point 8), of the EU Regulation 2016/679 (http://www.garanteprivacy.it/regolazioneue). The Regulation itself introduced the possibility that a manager may, in turn and according to certain conditions, designate another subject so-called "sub-processor" (Article 28 (2)).

Source: website of the Italian Data Protection Authority (http://www.garanteprivacy.it).

Data controller (or owner)
Owner is the natural person, public authority, company, public or private body, association, etc., which takes decisions on the purposes and methods of processing (Article 4, paragraph 1, point 7) , of EU Regulation 2016/679 (http://www.garanteprivacy.it/regolazioneue).

Source: website of the Italian Data Protection Authority (http://www.garanteprivacy.it).

www.classxcg.com (or website)
The website through which the personal data of users are collected and processed.

Service
The service offered by the website www.classxcg.com as indicated in the relative terms.

European Community (or EU)
Any reference relating to the European Community extends to all current member states of the European Union and the European Economic Area, unless otherwise specified.

Cookies
Data stored in the user's device.

Legal references
This information is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679. This information applies exclusively to www.classxcg.com, unless otherwise specified.

Privacy policy for ClassX SocialServer

Our SocialServer and SocialPlayer application does not store and therefore does not save the data of users who write posts and / or comments to posts on Facebook / Twitter / Instagram ..... The data used are not sold to third parties.

The SocialServer does not have any banners or advertisements.

We respect the privacy policy of Facebook https://www.facebook.com/about/privacy/

In particular this appendix that we report here:

"Apps, websites and third party integrations on our Products or those that make use of them.

When you choose to use apps, websites or other third-party services that use or are integrated with our Products, they may receive information about what you publish or share. For example, when you play with your Facebook friends or use the Facebook Comment or Share button on a website, the game or website developer can get information about your activities within the game or receive a comment or link that you have shared from the website on Facebook. In addition, when you download or use such third-party services, they can access your public profile on Facebook and the information you share with them. The apps and websites you use may receive a list of your Facebook friends if you choose to share it with them. However, the apps and websites you use will not be able to receive any other information from you about your Facebook friends or your followers on Instagram (although your friends and followers may, of course, choose to share this information on their own). Information collected from such third-party services is subject to their terms and conditions, not to ours.

Devices and operating systems that provide native versions of Facebook and Instagram (i.e. apps not developed by us) will have access to all the information you choose to share with them, including information that your friends share with you, so we can provide you with our main features.

Note: we are working to further restrict access to data by developers in order to prevent misuse. For example, we will remove developer access to your Facebook and Instagram data if you have not used their app for three months, and we are changing the Facebook Login so that the next version will reduce the data that an app can request without sending the app for analysis, including only name, username and biography of Instagram, profile picture and e-mail address. To request more data, our approval will be mandatory. "

Privacy privacy policy updated on 05/01/2022 18:38


ClassX srl, based in Italy, is a software house that produces high-performance, real-time broadcast graphics solutions

ClassX srl
c/o Villa Montecchio,
Via del Tiglio, 91
56012 - Calcinaia (PI)
Tel. +39 0587 48 81 28
Subscribe to our newsletter
Opening hours for sales & support:
Monday - Friday
09:00 AM - 5:00 PM

Time Zone CET (Rome Time)
ClassX IBC Project co-financed under Tuscany POR FESR 2014-2020
Cap. Soc. €50.000 i.v.
Reg. Imprese di Pisa N. 01351840507
R.E.A. PI-116996
               
cookie